Need help with an order, product or custom display idea? We’re here to help.
The easiest way to contact Case Your Space is by email. Send your message to [email protected] and include as much useful information as you can so we can give you a clear answer.
Order support
If your enquiry is about an existing order, please include:
- Your order number.
- The email address used at checkout.
- The product name.
- A short description of what you need help with.
- Clear photographs if the enquiry relates to damage, fit, assembly or a manufacturing issue.
Custom & bespoke display enquiries
If you would like us to look at a custom display, it helps if your first message includes:
- What you want to display.
- The approximate overall dimensions required.
- Whether you want a freestanding or wall mounted display.
- How many items the display needs to hold.
- Any ideas for a printed backdrop, name, text or other personalisation.
- Reference photographs or sketches, where useful.
You do not need to produce a technical drawing before contacting us. A rough idea, measurements and a few photographs are often enough to start the conversation.
Delivery, returns or damaged orders
For delivery questions, please check our Delivery Information page first. For returns, cancellations and faulty products, see our Returns Policy.
If something has arrived damaged, keep the packaging and send us photographs of both the affected item and the outside of the parcel where possible.
Product & assembly help
Our Product Instructions page covers general acrylic care, assembly, cleaning and wall-mounting guidance. If you are still unsure, send us a photograph of the part or stage you are having trouble with rather than forcing anything into position.
General enquiries
For product questions, Limited Edition releases, trade opportunities or anything else related to Case Your Space, email [email protected].
Email: [email protected]
Send us a message
Use the form below for product questions, order support, delivery and returns enquiries or custom display ideas. Messages are sent directly to our customer service team.
